I’m Monique Williams, an Administrative Coordinator with a genuine passion for people, service, and meaningful work. I currently manage operations for an international placement company, where I coordinate au pair and teaching abroad programs, supporting both families and candidates every step of the way. My professional journey also spans customer service, administration, banking, insurance, and pharmaceuticals, giving me a well-rounded perspective on delivering excellence in every role.
At the core of everything I do is customer service. I take pride in helping people feel heard, supported, and confident. Whether I’m onboarding clients, managing cases, coordinating placements, or ensuring quality and compliance behind the scenes. I’m known for being adaptable, detail-oriented, and calm under pressure, with experience in training teams and maintaining high service standards.
I believe great service creates lasting impact, and I’m committed to bringing care, efficiency, and reliability to every role I take on.
Favourite city: Rome
Dream destination: Tropea Italy